In high-security environments there is no room for compromise, particularly when it comes to safety, compliance and operational control.
Recently, JayChem completed a major upgrade within a correctional facility laundry, replacing a legacy chemical dispensing system that presented significant risks. The transformation highlights what’s possible when advanced chemistry, secure system design and digital oversight come together.
The challenge: ageing infrastructure and serious risk exposure
The incumbent supplier, a global cleaning and sanitation provider, had equipment installed more than 30 years ago. Over time, the system had deteriorated to a point where both operational efficiency and workplace safety were compromised.
Key issues identified included:
- Dispensing equipment in a state of disrepair, with outdated branding from a previously acquired company
- Unlocked cabinets, allowing unauthorised access to internal 240V circuit boards
- Several products not dispensing at all and several pumps leaking chemicals
- No reporting capability or live data/error tracking
- A significant OH&S risk, including one unit spraying peroxide due to a split hose
- No stock visibility or consumption forecasting.
Beyond inefficiency, the absence of secure housing and system oversight created unacceptable exposure in a controlled environment.
The JayChem solution: secure, validated and fully digitised
JayChem approached the installation with a clear objective — eliminate risk, restore control and digitise the operation for measurable performance.
Secure system design
All dispensing equipment was relocated and installed within a secure area, removing inmate access entirely. Cabinets are locked and built for high-security environments, eliminating the electrical and chemical safety risks previously identified.
In addition, the dispensing system is designed with an automatic shutdown feature in the event of a detected safety issue, delivering an added layer of protection.
Full digitisation of the washroom
The facility now benefits from real-time and historical performance visibility, including:
- Live fluid level monitoring with adjustable notifications
- AI-driven stock forecasting based on production trends
- Washer productivity tracking helping the facility understand shift and washer productivity rates
- Comprehensive digital reporting for operational and compliance oversight
- Active error alerts and system diagnostics.
This shift from reactive to proactive management empowers the facility to make informed decisions based on accurate data.
Measurable results
Since installation, the facility has reported:
- A dramatic uplift in wash results with a corresponding decrease in rewash
- An estimated 15% reduction in washer water consumption
- An estimated 90% reduction in water use within the dispensing system
- Complete elimination of inmate access to dispenser electrical components
- Restored chemical accuracy and consistency
- Significantly improved OH&S confidence.
The upgrade has not only improved safety standards but delivered tangible efficiency gains and environmental benefits.
Setting a new benchmark for controlled environments
Correctional facilities operate under unique constraints where security, compliance, and risk mitigation are paramount. Chemical management systems in these environments must be secure, measurable and fail-safe. This installation demonstrates how modern dispensing technology, cloud-based validation and advanced reporting can transform even long-standing, high-risk systems into controlled, efficient and defensible operations.
At JayChem, we believe dispensing is more than a delivery mechanism. In critical environments, it is a compliance control, a safety system and a performance driver. If your facility is operating with legacy infrastructure or limited visibility, it may be time to reassess what control truly looks like.
Contact JayChem to learn how we can help you modernise your laundry operation with safety, security and performance at its core.