our company

Delivering excellence, today and into the future

Long-term industry leaders in Australia

JayChem is a division of Richard Jay, the only Australian-owned provider of expert
laundry and warewashing machinery, parts and support with national coverage
throughout Australia.

At JayChem, we’re here to do things differently. Everything we do is absolutely tailored to you and
your strategic business needs – it’s our job to constantly find ways to improve your processes and
make your company thrive.

Harnessing locally produced global innovation to create more efficient and effective ways of working,
we save you time and money – giving the best possible experience to your end-customer.

At the heart of what we do are our people – a team of industry experts joined together to
provide the absolute best, purpose-designed solutions. We’re proud to work in a continuous business
partnership with all our customers – meeting and surpassing their needs, time and time again.

1969

50+

years in Australian business

icon group people

50+

staff nation-wide

icon medal

30

Global awards

An Australian Family Success Story

We have a long history of delivering outstanding business solutions.

The Richard Jay story is one of an inspirational, family-owned Australian company.
Launching in 1969 as a single laundromat in Adelaide, Richard Jay has grown into an
internationally recognised corporation that provides laundry, warewashing and cleaning
and sanitation services to a broad range of businesses and organisations in diverse
sectors across Australia.

Richard Jay has always prioritised looking to the future – embracing innovation and
technologies that focus on simplifying and streamlining processes. This commitment is
reflected in the work done by JayChem – a division dedicated to finding new and
innovative ways of working that improve clients’ businesses whilst also limiting our
environmental impact.

people in meeting

A continuous tailored service

Our relationship with you is personal and ongoing.

JayChem’s uniquely customer-centric way of working sees us embed ourselves in your
business – getting to know you and your needs, before gaining direction on how you’d like
us to help.

As an end-to-end provider of solutions that make life better for our customers, we employ a
dedicated Business Improvement Team to ensure every process is working as efficiently
and effectively as possible – saving our clients valuable time and money.

person working at desk

Hear what customers have to say about JayChem and Richard Jay

Brightwater Linen

Chris Morgan | Business Manager

Cairns Hilton

Garry March | Asset Manager

Star Of The Sea

Andrew Venosta